Refund Policy | Get Online Delivery for Food, Grocery, Pharmacy from nearby Restaurants, Supermarkets & Medical Stores.

Cancellation/Refund Policy

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If you are not entirely satisfied with your purchase, we're here to help.

[EXCEPT AS EXPRESSLY DEFINED HEREIN, ALL SALES ARE FINAL AND THERE ARE NO CANCELLATIONS OR REFUNDS PERMITTED. WIBRATE IS NOT RESPONSIBLE FOR ANY PURCHASE MADE FROM THE MERCHANT INCLUDING GIFT CARDS. YOUR ONLY RECOURSE FOR REFUND IS WITH THE MERCHANT]

All kinds of refunds would be made to your wibrate wallet. There is no provision available to return the amount back to source bank account. Cancellations are not permitted and thus we advise users to review all details before making the final purchase.

Gift card once bought cannot be returned or exchanged in any circumstance. In case you receive a gift card without coupon code, refund will be considered only in site wallet. The return/replacement of any gift card would be subject to terms and condition of particular brand.

To provide a secure environment, we regularly monitor transaction. In case of fraudulent activity including but not limited to:

  • Failure to produce satisfactory details during payment verification
  • Use of other users mobile number or email
  • Invalid mobile number or email
  • Overuse of voucher code
  • Customer not being able to prove ownership of giftcard

Wibrate reserves the right to cancel all past, pending and future orders without any liability. We also reserve the right to cancel an order in case of stock unavaibility. Any deducted amount would be refunded in the wallet. It is important to note that any refund request made to deliver amount to source bank account via online transfer is invalid and won’t be entertained.


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